Global airline catering company delivers seamless experience using our Professional Services

Global airline catering company delivers seamless experience using our Professional Services

About the Client

Global leader in airline catering, onboard retail & hospitality products & services.

Scope

Site Migration – Professional Services

No. of Sites

10+

No. of Devices

500+ Per Site

Industry

Energy, Manufacturing & Resources

Challenges

Enhanced Background Verification (BGV) requirement such as criminal records, police clearance etc.

Bi-lingual resources proved difficulty.

Poor network connectivity.

Dependency on third-party vendors and delay in hardware delivery.

We employ our expertise to address business challenges

Solution & Visible Results

Resources were deployed as per the requirement (bi-lingual and enhanced background verification cleared), and reports were created for stock validation and inventory management.

Standard procedures and reporting across all the sites, reduced redundancies and improved efficiencies, delivering a seamless User Experience.

Client was able to adhere to all regulatory compliances, as well as achieve a seamless transition, while retaining in-house knowledge.

EUC & network devices were installed and configured, with connectivity check, and autopilot was deployed for imaging requirements.

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