Total IT Global is a leading IT infrastructure services provider offering holistic, vendor-agnostic, hardware and managed service solutions, in over 112 countries for workspaces, data centres and cloud infrastructure. Our geographical footprint provides our clients with a unique combination of extensive worldwide resources, substantial local knowledge, and an integrated global supply chain network. Over the years, Total IT Global has achieved the distinction of being recognised as one of the ‘Top 10 IT Field Service Solution Providers’ in 2019, by APAC CIO Outlook Magazine. Total IT Global has been featured among top London-based IT Infrastructure Companies in the UK in 2021. We have also been awarded the Great Place to Work® certification for the year 2021-22, by Great Place to Work® Institute, the independent, global authority on building, sustaining and recognising High-Trust, High-Performance CultureTM at workplaces.
APAC
Location:Â India
Job purpose
The incumbent will be responsible for new revenue generation & business development initiatives for the organization in the assigned territory
Location:Â India
Job purpose
The incumbent is responsible for the vendor liaising and partner development Partner billing and relationship management & Managing relationships with customers and vendors to build the brand and the business.
Location:Â India
Job purpose
The incumbent will be responsible for new revenue generation & business development initiatives for the organization in the assigned territory.
Location:Â India
Job purpose
The incumbent is responsible for the overall health of account and managing all stakeholders associated with the account internally as well as externally.
Location:Â India
Job purpose
The incumbent is responsible for farming and prospecting new accounts and contacts globally in lieu of generating new business and acquiring new logos while working closely with the field sales and Marketing team.Â
Location: India
Job Purpose
The incumbent is responsible for the design, develop, and maintain custom code for all ServiceNow modules, attend senior management-level meetings to obtain business requirements, offer solutions, and market the tool capabilities.
Location: Delhi, India
Job Purpose
The incumbent is responsible for the overall health of account and managing all stakeholders associated with the account internally as well as externally.
Location: Delhi, India
Job Purpose
The incumbent would be responsible to ensure timely collections as per the agreed credit terms of the assigned clients by ensuring timely submissions, reconciliations and payment adjustments and maintaining healthy relationship with clients
Location:Â India
Job purpose
The incumbent needs to design Solutions & proficient in bid document submission, He/she will be developing response strategy, proposal development & pricing. To Prepare and provide input for technical sections of RFPs/RFIs, supplying the technical details of proposed solutions.
Location:Â India
Job purpose
Responsible for providing the first point of contact for internal& external customers. Responsible for providing hardware, software, servers, printers, Networks, communication and procedural support over the phone and online in an effort to aid our business units in operating in an effective and efficient manner. Provides resolutions to problems in a professional, timely and cost effective manner.
Available for shifts in 24x7x365 is must
Location:Â India
Job purpose
The incumbent will be responsible to participate in opportunity assessment, proposal development, pricing and bid management. Also work on new offerings, products including newer commercial or delivery models for projects to get better return on Investment.
Location:Â India
Job purpose
The incumbent will be responsible for hiring and onboarding of recruitment agencies across global with viable commercials. Reviewing and strategizing various SOWs, contracts, offer, promotion and transfer letters in collaboration with the legal and compliance department.
Location:Â India
Job purpose
The incumbent is responsible for the overall regular internal audits for ISO certifications (ISO 9001, 37001,27001, GDPR), conduct follow up audits / checks to monitor non-conformities and ensure other actions are completed
Location: Delhi, India
Job Purpose
The incumbent will be responsible for all SLAs for the assigned clients as per the SOW, Incident management, Escalation management and Asset management (Stock replenishment) for hardware maintenance contracts. Develop and implement processes with client to ensure effective information flow to speed up delivery timelines.
Location: Delhi, India
Job Purpose
The incumbent is responsible for successful service delivery – manage service delivery SLA achievement and high level of customer satisfaction (in support with SDMs), SDMs to make sure that they have at least 2 succession plans readily available in case of any FTEs resignation or separation
EMEA
Location:Â UK
Job purpose
The incumbent is responsible for serving a comprehensive role which ensures that the employees are equipped with best practices to foster a high performance culture. He/She will also assist the management in HR operations and the delivery of strategic objectives.
Location: London
Job Purpose
The incumbent will be responsible for all SLAs for the assigned clients as per the SOW, Incident management, Escalation management and Asset management (Stock replenishment) for hardware maintenance contracts. Develop and implement processes with client to ensure effective information flow to speed up delivery timelines.
Location:Germany
Job Purpose
The incumbent will be responsible for all SLAs for the assigned clients as per the SOW, Incident management, Escalation management and Asset management (Stock replenishment) for hardware maintenance contracts. Develop and implement processes with client to ensure effective information flow to speed up delivery timelines.
Location:Â UK
Job purpose
The job incumbent will focus on providing support on day to day finance and admin operations adhering to legal compliance.
Location:Netherlands
Job Purpose
The incumbent will be responsible for all SLAs for the assigned clients as per the SOW, Incident management, Escalation management and Asset management (Stock replenishment) for hardware maintenance contracts. Develop and implement processes with client to ensure effective information flow to speed up delivery timelines.
ANZ
Location:Â Sydney, Australia
Job purpose
The incumbent will be responsible for new revenue generation & business development initiatives for the organization in the assigned territory.Â
