We are a Great Place To Work® certified company, three times in a row
At Total IT Global, we elevate your digital journey with cutting-edge innovation, to achieve your vision of ‘the enterprise of the future’. We have a comprehensive portfolio of hardware and managed IT services for digital workplaces and data centres. We partner with high-growth enterprises to guide them through complex digital transformations with a consultative approach, offering customised solutions and services for all their business needs, across the entire IT asset life cycle.
Constant innovation and service excellence continue to position Total IT Global as a Digital Experience Enabler at the leading edge of innovation. Total IT Global’s 2200+ certified technical experts and best-in-class technologies and partners, deliver services across 29,000+ locations, in 128 countries.
Our near-shore warehouses deliver spares and parts, and provide on-demand, custom clearance services required to manage diverse, and multi-cultural userbases, across geographies, in multiple time zones. Whether it is Warehouse as a Service (WHaaS), Xperian range of solutions, Procurement as a Service, or any other solution-based or standalone service, a single contract manages everything, end-to-end. This not only delivers substantial savings for your enterprise, but also enhances agility and User Experience, enabling you to focus and invest in strategic business goals.
Global Connected
Workforce
APAC
Job purpose
Lead and coordinate a team of Pre-sales consultants to strategically pursue and win new and existing sales opportunities, ensuring readiness and alignment with sales executives
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Job purpose
Responsible for providing the first point of contact for internal & external customers. Responsible for providing hardware, software, servers, printers, Networks, communication, and procedural support over the phone and online in an effort to aid our business units in operating in an effective and efficient manner. Provides resolutions to problems in a professional, timely and cost-effective manner. Available for shifts in 24x7x365 is must.
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EMEA
Location: Germany
Job Purpose
The incumbent will be responsible for all SLAs for the assigned clients as per the SOW, Incident management, Escalation management and Asset management (Stock replenishment) for hardware maintenance contracts. Develop and implement processes with client to ensure effective information flow to speed up delivery timelines.
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Location: UK
Job purpose
The incumbent is responsible for serving a comprehensive role which ensures that the employees are equipped with best practices to foster a high performance culture. He/She will also assist the management in HR operations and the delivery of strategic objectives.
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Location: Netherlands
Job Purpose
The incumbent will be responsible for all SLAs for the assigned clients as per the SOW, Incident management, Escalation management and Asset management (Stock replenishment) for hardware maintenance contracts. Develop and implement processes with client to ensure effective information flow to speed up delivery timelines.
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