Total IT Global

Leading, cloud-based provider of human capital and business solutions boosts User Experience with 24×7 accessibility


Xperian Range


1 x Xperian Terminus (8 bins) and 1 all-in-PC



About the Client

Leading, Cloud-Based Provider of Integrated Human Capital and Business Solutions.


  • Heavy investment in storage, security and management of IT devices, increased costs.
  • Round-the-clock availability was a challenge.
  • Untracked electronic supplies, leading to lost or unaccounted for SKUs, that caused gaps in inventory management.
  • Growing demand for flexibility and social distancing norms increased complexities.
  • Manual intervention increased TAT for replacement of IT devices.

Solution & Visible Results

  • Installation of an Xperian Terminus provided secure storage of IT devices and peripherals and dispensed them on demand, with 24×7 accessibility for employees, reducing dependency, increasing flexibility and enhancing User Experience.
  • Total IT Global’s 100+ warehouses acted as feeders for onsite storage and management, eliminating the need for upfront investment in warehousing and storage by clients.
  • Video calling feature disposed of the need for personal visits, thus reducing operating cost and increasing user satisfaction.
  • Remote management through a portal and seamless integration with leading ITSM tools like ServiceNow, enabled automation, digital reporting and analytics that reduced TAT, thus boosting productivity, predictability, and efficient IT asset inventory management.