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ISO/ICE 27701:2019
Smart Box press release
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ISO/ICE 27701:2019
MIBA Banner
MIBA Banner
MIBA Banner
ISO/IEC 277o1:2019
Total IT Global is now
ISO/IEC 27701:2019 certified
Service Excellence with an extra layer of security
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Smart Box
Total IT Global Announces
Strategic Alliance with
Smartbox
Enabling Digital Workplace Solutions, Globally
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APAC CIO Outlook
Total IT Global is now featured among
‘Top 10 Managed Service Providers in 2022’
by APAC CIO Outlook.
EXCLUSIVE | Pratheep Kumar, COO speaks on this milestone.
Read the full interview here
Warehouse as a Service
Launching
WAREHOUSE AS A SERVICE (WHaaS)
Built for the global enterprise
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One versatile partner
Introducing, a leading edge
technology solution, Smart Kiosk
Designed for the smart enterprise
Read More
CEO Insights Magazine
Akhil Gupta, CEO, Total IT Global
featured among 'Top 10 Leaders
in Managed Services 2022',
by CEO Insights Magazine.
Read the full interview here
GPTW
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Total IT Global is certified as a
Great Place To Work®
second time in a row!
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Our Company

We are a global managed IT services provider with qualified technical experts and a well established layer of Service Management Specialists enabling Single Line Accountability

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Countries Serviced
Worldwide
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Locations
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Global connected workforce
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Tickets Annually,
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IT Assets
Supported Globally

What We Do

Procurement as a Service

End-to-end accountability of your global procurement & supply chain requirements with cost-effective options for a wide range of new & certified pre-owned IT Hardware.

Integration & Deployment Services

Our team of Qualified Project Managers and Technical experts deliver large and complex IT projects with careful planning and seamless execution while mitigating all potential risks.

IT MANAGED SERVICES

We offer comprehensive and cost effective IT Managed Services leveraging robust automation and multi platform expertise of our technical specialists spread across the globe.

IT Asset Disposition

Secure data wiping and asset disposal as per globally recognised standards & maximising the financial returns on your IT infrastructure investments.
We would like to appreciate your engineers for their dedication towards work. They are always on time and complete all tasks without any follow-up. They have good technical knowledge and are quick learners who can work with minimal supervision and guidance.
Senior Associate
Senior AssociateFortune 500, Forbes Global 2000 and S&P 500 company
Feb, 2023
Kindly take my appreciation to your team about all the professional support & efforts by your engineers for support in Italy. It was a very tight, busy week for both engineers, even travelling across countries last week, but they were very welcoming and supporting with their kindness. I want to thank you for all the coordination within respective groups and would like to retain these engineers as primary for each site.
EUC EMEA Lead
EUC EMEA LeadFortune 500, Forbes Global 2000 and S&P 500 company
Feb, 2023
We appreciate all of the assistance provided during the transition phase and look forward to another opportunity to connect with you, in the future. Your professionalism is much appreciated at all times, and I hope we have a long-lasting partnership, to continue providing the best support and enhanced user experience to our users.
Senior Project Manager
Senior Project ManagerGlobal 2000 company
Feb, 2023
We would like to share the feedback from our recent visit onsite, wherein everyone vouched for the competency, knowledge, and expertise of Total IT Global technical specialists working on the project currently.
DSS Engineer
DSS EngineerFortune 500, Forbes Global 2000 and S&P 500 company
Feb, 2023
Your engineer has been a support to us in the engagement, right from the start and has built an effective working relationship with all key stakeholders and end users. He is currently involved in multiple activities and is regarded highly for his dedication and attitude.
Delivery Manager – Cloud & Infra Services
Delivery Manager – Cloud & Infra ServicesLeading, technology consulting company
Jan, 2023
We would like to recommend the superlative efforts of the Total IT Global team for their excellent project management, considering the challenges with users and locations. However, the team followed on with regular updates, highlighting issues in a timely manner and collaborated to deliver a customer-centric approach. They are strong pillars and add great value to your organisation. This project delivery wouldn’t have been successful without their contributions.
Account Delivery Head
Account Delivery HeadForbes Global 2000 company
Jan, 2023
Your engineer displayed phenomenal ownership in dealing with local issues, and led by example on numerous occasions. He is good at escalating issues and is regarded well among key stakeholders.
Delivery Manager – Cloud & Infra Services
Delivery Manager – Cloud & Infra ServicesLeading technology consulting company
Jan, 2023
We did have initial challenges, however Total IT Global's engineer has really stepped up and built a strong working relationship with our key customer stakeholder in Germany. He is currently involved in multiple activities and has been performing well.
Delivery Manager – Cloud & Infra Services
Delivery Manager – Cloud & Infra Services Leading technology consulting company
Jan, 2023
Thank you so much for your support during the transition phase. I still remember you guys worked late nights to cover all the regions. Extremely proactive and well-coordinated recruitment drives. It was really nice working with you. All the best for your future projects.
Senior manager - Global DSS
Senior manager - Global DSSFortune 500, Forbes Global 2000 and S&P 500 company
Jan, 2023
Thank you so much for your amazing support so far. All the best for your new assignment. Really appreciate your professionalism and it was lovely working with you. You are a great hard-working asset for your team.
Senior manager - Global DSS
Senior manager - Global DSSFortune 500, Forbes Global 2000 and S&P 500 company
Jan, 2023
I want to appreciate all the best support and assistance that the Total IT Global team has provided us in the most professional and organised manner. This team is an asset to the company, and we truly appreciate the leadership skills and work abilities. It was a challenging task that was completed successfully with ease with a competent team's support. Kudos to the team. Keep up the good work!
Programme Manager
Programme ManagerForbes Global 2000 company
Jan, 2023
We appreciate all the support provided throughout the project.
EUC EMEA Lead
EUC EMEA LeadFortune 500, Forbes Global 2000 and S&P 500 company
Jan, 2023
We had approached Total IT Global for a specific project on hardware installation. Their expertise and professionalism were evident throughout the project, as it was handled and delivered in a seamless manner. Although the installation was rescheduled few times, the team delivered it with agility. Flexible and attuned to our requirements, the team had complete knowledge of the process, which enabled efficient delivery of the project.
Senior Specialist
Senior SpecialistForbes Global 2000 company
Dec, 2022
I would like to highlight the good work done by Total IT Global's experts onsite, in Australia. Today is the last day of deployment, followed by another week of hyper care and they have covered almost all the work.

I would like to sincerely thank both of them for  all for the hard work, diligence and self-motivation, that made this project a success. A massive thank you to each one of you; it is always a pleasure to work alongside your brilliant team! We are very much optimistic to associate again for another project.
Manager – Projects
Manager – ProjectsForbes Global 2000 company
Dec, 2022
The valuable service delivery by Total IT Global’s team, especially Mark, for getting all profiles lined up in the stipulated timeframe, is highly admirable!
Program Director
Program DirectorLeading technology consulting company
Dec, 2022
I would like to appreciate Srinivas for his cordial coordination and project management skills. He aligned all resources in a timely manner and addressed all change requirements, swiftly. The professionalism and value addition of these resources to our sites is truly appreciated.
Senior Manager - Projects
Senior Manager - ProjectsForbes Global 2000 company
Nov, 2022
Total IT Global’s engineers are smart and flexible with great attitude, which ensured good User Experience. We are thankful for such extraordinary resources.
Team Lead
Team LeadForbes Global 2000 company
Nov, 2022
I am really impressed by the quality of services that we have received from Total IT Global’s experts. We appreciate their hard work and positive attitude that is geared to deliver customer delight.
Desktop Support Lead-EMEA
Desktop Support Lead-EMEA Multinational IT services and consulting company
Nov, 2022
I would like to express my appreciation for Adarsh and Nishanth for their agile approach in arranging support for our projects in Melbourne and Sydney. The sincerity and commitment of all the experts involved, is commendable.
Regional Manager
Regional ManagerForbes Global 2000 company
Nov, 2022
We truly appreciate the value extended by Nishant and Ajay to our project. Thanks to the valuable contribution of the team, we have immense trust in Total IT Global as a valuable enabler for our services. We look forward to expanding our business with Total IT Global.
Regional Service Manager – Japan
Regional Service Manager – JapanForbes Global 2000 company
Nov, 2022
We would like to appreciate the way Ajay and Nishant have handled our project and helped us meet the ETAs against ‘changes’ & ‘break-fix’ incidents, specifically in the Asian and Australian market. Their efforts of demonstrating ownership and undertaking pragmatic approach is well appreciated.
Manager - Regional Service Delivery
Manager - Regional Service DeliveryFortune 500, Forbes Global 2000 and S&P 500 company
May, 2022
I would like to appreciate Total IT Global for always delivering with utmost confidence and taking care of all the co-ordination in dispatches. The engineers are dedicated and deliver value at par excellence.
Technical Consultant
Technical ConsultantForbes Global 2000 company
Nov, 2022
The way Jas been handling the users at Taipei site showed resilience, experience, knowledge and critical thinking. She always walks the extra mile for every task resolution. Great work! Customer echoes this and we feel that she is among the best we have onboarded recently.
Head - Regional Service
Head - Regional ServiceForbes Global 2000 company
July, 2022
We needed to move to a new office in Singapore. I would like to give special recognition to Zuhri and Mohammad (Extranet) as trustworthy, highly skilled and experienced team members to have performed the solution-oriented process with highest quality and exceptional response time. Throughout this time, the Total IT Global team was courteous, prompt, professional and solution oriented.
Associate Director
Associate DirectorForbes Global 2000 company
July, 2022
We are extremely happy to have Fazal supporting all our IT service needs. He did a tremendous job in coordinating with offshore teams, especially as a backfill, at a very short notice. His commitment and that of the entire team at Total IT Global is commendable.
Technical Consultant
Technical ConsultantForbes Global 2000 company
July, 2021
This is an appreciation for Mark's responsiveness and commitment! Despite the complexity of the project, Mark stayed with us on the entire CE+ journey, tirelessly achieving the goal of fixing 700+ machines, in 3 months all the while managing onsite and remote support fixes too.
Technical Consultant
Technical ConsultantForbes Global 2000 company
July, 2021
We utilised Total IT Global’s IT asset disposition services and were really happy with the end-to-end management of the project by their team. They have been a trusted partner for us on this project and we value their technical expertise. The team ensured safe and secure hardware disposal, with utmost confidentiality for our company’s data and information, and I would highly recommend their services.
Head - Regional Delivery
Head - Regional DeliveryForbes Global 2000 company
May, 2022
We want to appreciate the excellent work delivery and project management skills of Total IT Global for this project led by Supreet. The team and he, are always on top of all concerns and easily accessible to discuss any issues. Supreet goes the extra mile in managing critical imaging issues, that can cause abrupt interruptions in our workflows. Considering the complexity of the project being spread across wide geographies (China, India, Hongkong, US), the coordination with all concerned teams, is seamless. A word of appreciation also for Anjali, for her cohesive work approach. Her role in project coordination is commendable.
Head - Account Delivery
Head - Account DeliveryForbes Global 2000 company
September 2022
I would like to appreciate the swift service provided by Anapurna. Her prompt addressal of our dispatch requests, made the User Experience seamless. The quality of her service delivery reinforces her commitment to build a long term and sustainable relationship, which is reflected throughout the delivery process. Consistency is the key. Keep up the good work!
Manager - Regional Operations
Manager - Regional OperationsForbes Global 2000 company
September 2022
We had approached Total IT Global for a specific project, with challenging timelines, complex criminal record check, and comprehensive onboarding activity. With its sustained efforts, Total IT Global made it possible for most of our sites. Total IT Global’s transition team, especially, Amit did an excellent job of shortlisting experts as per our key requirements and making the onboarding a smooth process with his easy approachability. We are very much optimistic to continue with the same quality of work with the Delivery team as well.
Regional Lead
Regional LeadMultinational IT services and consulting company
October, 2022
It was a wonderful experience working with Srinivas. We saw how invested he was in TPC (Third Party Contract) management and the extra effort he put in, to ensure deliverables are met in time. His presentation on the weekly tracker data each day, along with his inputs were key in driving vendor contracts. Thus, we could count on him to treat all tasks with importance, while also recognising the value of prioritising. This has enabled us to uphold our customer service agreements, while ensuring daily operations continue to function uninterrupted. We admire his dedication and would like to thank him for all his support and hardwork and wish him success.
Manager - Projects
Manager - ProjectsForbes Global 2000 company
October, 2022
This project with Total IT Global has been one roller-coaster ride. Right from the beginning there was not only a huge backlog, but also many other challenges to be addressed. Ever since Subramanian came onboard as the SDM for Desk side support (DSS) services, everything came under control. His determination to face those challenges and willingness to overcome them was commendable and we hope that he retains this spirit!
Manager - Service Delivery
Manager - Service DeliveryForbes Global 2000 company
October, 2022
Total IT Global team's professionalism and dedication is truly amazing. Here I want to appreciate and highlight the amazing work done by the team in the Desk side support (DSS) services. The endless hours and ability to go the extra mile have resulted in superior performance. While the pending tickets are down to 60 from 176, client escalations have come down drastically, and the numbers have been consistent for the last 4 weeks, displaying the agility and sustainability. Good work, Subramanian and team!
Manager - Service Delivery
Manager - Service DeliveryForbes Global 2000 company
October, 2022
We are all praise for the engineers Sameer and Theavan who understood the assignment and ensured its success with their commitment and efforts. The deployment was well co-ordinated and the team's on-time availability and drive was the key to the program's success.
Manager - Operations
Manager - OperationsForbes Global 2000 company
November, 2022
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