The project was hampered by a lack of available personnel to handle the migration, particularly given the large number of users in Vietnam & Thailand, and the tight deadline.
Strict Governance
Ensuring strict adherence to the customer's governance and data safety protocols while managing a complex migration process, presented significant challenges.
Offshore-Onshore Coordination
Lack of a single line of management to coordinate onshore and offshore team requirements further complicated site migration, impeding the project's efficiency and progress.
Vendor Dependency
Dependency on third-party vendors for critical hardware requirements in less developed countries hindered project timelines.
We employ our expertise to address business challenges
Train-the-Trainer Program
We introduced "Train-the-Trainer" program to intensify training among the resources starting with an initial batch of engineers and covering the entire engineer base swiftly. By training additional personnel and ensuring adequate resources, the project was executed more efficiently.
Improved Governance
Total IT Global assigned dedicated hardware to ensure governance with security policies and emphasized the data protection of the customer.
Efficient Deployment
Successfully migrated users across regions simultaneously under a stringent timeline of 21 days.
Vendor Mitigation
The provision of resources with the required network and hardware under the Project Manager's supervision successfully mitigated the dependency on third-party vendors. This ensured reliability and strict compliance with project requirements.
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