I want to appreciate all the work done on the transition. We had great communication, on time and in a proactive manner to resolve issues/concerns. Additionally, your detailed emails and ready availability helped us a lot to move forward with what we needed to accomplish. So thanks for a great work you did as our partner! Happy to work with you and I look forward to working together again.
Now that the rollout is complete, a big thanks to everybody involved that helped make it a success, especially the engineers for their hard work on the ground – it’s much appreciated.
I was returning to work after being sick for some time. On joining I realised there was a problem with the hardware and software of my system, and I had important meetings coming up. When some of our IT folks couldn’t fix it, your engineer was recommended and he was truly amazing! He immediately identified the problem, calmly took me through all of the necessary steps to fix it and then stayed with me whilst I completed installation, which now works perfectly. I wanted to reach out and say thank you very much. All achieved in less than 45 minutes and in time for my meeting. Thank you! If I could give you a Spot award I would!!
Your engineer is a very helpful and knowledgeable resource and his assistance helped to close the project on time.
We appreciate all the support provided throughout the project.
Your engineer has been a support to us in the engagement, right from the start and has built an effective working relationship with all key stakeholders and end users. He is currently involved in multiple activities and is regarded highly for his dedication and attitude.
I want to appreciate all the best support and assistance that the Total IT Global team has provided us in the most professional and organised manner. This team is an asset to the company, and we truly appreciate the leadership skills and work abilities. It was a challenging task that was completed successfully with ease with a competent team’s support. Kudos to the team. Keep up the good work!
Thank you so much for your amazing support so far. All the best for your new assignment. Really appreciate your professionalism and it was lovely working with you. You are a great hard-working asset for your team.
Thank you so much for your support during the transition phase. I still remember you guys worked late nights to cover all the regions. Extremely proactive and well-coordinated recruitment drives. It was really nice working with you. All the best for your future projects.
We did have initial challenges, however Total IT Global’s engineer has really stepped up and built a strong working relationship with our key customer stakeholder in Germany. He is currently involved in multiple activities and has been performing well.
Your engineer displayed phenomenal ownership in dealing with local issues, and led by example on numerous occasions. He is good at escalating issues and is regarded well among key stakeholders.
We would like to recommend the superlative efforts of the Total IT Global team for their excellent project management, considering the challenges with users and locations. However, the team followed on with regular updates, highlighting issues in a timely manner and collaborated to deliver a customer-centric approach. They are strong pillars and add great value to your organisation. This project delivery wouldn’t have been successful without their contributions.
I would like to appreciate your technical specialist for his easy coordination and alignment of resources on time. He managed the quickest of changes that came our way. On ground, the resources made a good contribution to the work at both locations, working overtime whenever required to finish the project in time.
The valuable service delivery by Total IT Global’s team, for getting all profiles lined up in the stipulated timeframe, is highly admirable!
I would like to highlight the good work done by Total IT Global’s experts onsite, in Australia. Today is the last day of deployment, followed by another week of hyper care and they have covered almost all the work.
I would like to sincerely thank both of them for all for the hard work, diligence, self-motivation and going the extea mile that made this project a success. A massive thank you to each one of you; it is always a pleasure to work alongside your brilliant team! We are very much optimistic to associate again for another project.
We had approached Total IT Global for a specific project on hardware installation. Their expertise and professionalism were evident throughout the project, as it was handled and delivered in a seamless manner. Although the installation was rescheduled few times, the team delivered it with agility. Flexible and attuned to our requirements, the team had complete knowledge of the process, which enabled efficient delivery of the project.
We are all praise for Total IT Global’s engineers who understood the assignment and ensured its success with their commitment and efforts. The deployment was well coordinated and the team’s on-time availability and drive was the key to the program’s success.
We truly appreciate the value of efforts extended by your Service Delivery Managers (SDMs) to our project. We look forward to expanding our business with Total IT Global.
I would like to express my thanks for the timely support of your Service Delivery Managers (SDMs) for Melbourne and Sydney locations. All members did their best and ensured timely support is extended.
