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Thanks to your Engineer for the kind support and resolving the issues. Kudos to his proactive initiative and valuable support, as he has always been an asset when it comes to finding a solution.

I would like to share some positive feedback and forward appreciation received from the End User as well. The Delivery team from Total IT Global is doing good job overall, and technical specialists are being managed effectively, according to business needs.

I would like to share a feedback about an Engineer as he has been performing outstandingly well. He owns all the tasks end-to-end, and fulfills his delivery commitment very well. He is flexible and has a great attitude towards work. He is, by far is one of the top performers in the team.

Just want to appreciate your Engineer the way he worked today, initially there were some hiccups, but at the end, he handled it really well and helped us to resolve this issue. 

Thanks for the prompt and extended support to recover the data from corrupt outlook .pst file. The data was important, and hence, your help is appreciable. Great Job.

I am getting very good feedback for the Total IT Global Engineer. He is managing the New Delhi site very well. He is also providing extended support to guide/assist the new Total IT Global resources of other locations in this project.  He is a key resource from the company. Well done and keep up the good work.

I just wanted to say thanks for helping me get my laptop up and running again and for helping me set up my new phone. All done very efficiently and with great patience!!

I would like to recognise the good work done by the Engineers, it was a job well done. For one Engineer I would say, within a short period, we have gained confidence in him. For another Australia Engineer, she took the role during a crucial time still managed to deliver without any escalations.

Thank you Total IT Global team for your continuous effort to ensure nil ‘No Shows’ for the month of June and past quarter.!! Let’s continue the momentum.

There is a very positive response for Total IT Global from operations team yesterday. The Engineer was very skilled and was able to complete the testing very efficiently. Would prefer his alignment in future as well, for Madrid location.

Excellent support given by Total IT Global team. Keep it up!

The services provided were good, irrespective of the challenges with site being remote, and unfamiliarity with the site setup and the engineer was able to complete the planned activities. The Supervisor was also made available on the next day.

I just want to send my great appreciation to your Engineer at Total IT Global, wherein he has reached to the point of exceeding my expectation! My transition consisted of 3 laptops changing, but it was all hassle-free because of him. The Engineer does not only what is necessary, but he has put himself into my shoes of what I would also need, what would make my life easier in different land, different language. Once again, I’m deeply thankful for supporting me all the way from China to Thailand and never ever rejected any of my requests at all!