I wanted to express my gratitude to your Engineer for the support he has provided over the weekend for the site 2 server room upgrade.
He was on site early, managed permits, supported ITS, supported testing, etc. Thanks again for his support over the weekend. Really appreciate Great work.
I want to express my sincere gratitude for the work that your Engineer is doing. This is not the first time that he is solving an issue that has been going on with my computer in a crucial moment, showing excellent understanding of the problem, eagerness to help, and going the extra mile for the stakeholder.
I want to say that he is a great asset to the team, and I’m not the only person in the office who knows; he will be able to help, and he is great at solving issues.
Thanks to your Engineer, my experience is second to none. I rebooted tonight after a Microsoft update, and the drives are all there and accessible, with the AOVPN connected. The God of IT fixes.
I want to thank you all for your quick attention and good work, but please allow me to thank you especially for the great task that your Engineers are doing, attending simultaneously to the needs of the Spanish employees and helping our Indian colleagues as well. I only know a few Engineers’ names in person who always undertake my requests, but I want to thank the whole team. I am sharing this with you all, because I think that people matter, especially your Engineers from Spain, who are making quite a big effort.
I received my new laptop from your Engineer today. She configured the device within a very short time, without any problems, and installed all the necessary tools. She works very calmly and professionally. We are very pleased to have a new colleague with such a friendly, open, and professional approach. Many thanks for the great service. All my colleagues who have been in touch with her have told me the same.
I want to inform Total IT Global that we had a very important event last night. It was a success! Thanks to your Engineers, for being there for the test runs and meetings and providing great service to the business development team. Well done.
I would really like to appreciate your Engineer for the weekend support. The image testing wouldn’t have been successful without his extended support. His great work and professionalism will take him to great heights in his career. Keep up the good work!
I really thank you for the quality of service provided by you in the last 2 years. I sincerely appreciate your efficient and gracious customer service, your attention to detail, and the accountability you have demonstrated for completion of deliverables.
I would like to take a moment to acknowledge your Engineer’s exemplary support in arranging a spare laptop this week. Not only was he very prompt in his support, but he also left no stone unturned to ensure the spare laptop was in good working condition. He also figured out the best battery, charger, and other necessary components. Thank you so much, and do keep up the good work you are doing.
Your Engineer has received very positive feedback. He is a CHAMP!
I just want to give excellent feedback for your Engineer.
We had asked him to document all the connections to the unmanaged devices which were connected to 3 racks.
He is very good and has created a beautiful spreadsheet with all the details, besides receiving very good feedback from the onsite project manager, too.
I also want to thank the SDM for her timely response and support. She arranged a good resource as per our ask which helped us to complete the task properly. She is prompt and always available to take a call and help us.
A massive thanks to your Engineer for displaying great work, and I really appreciate his support during out-of-office hours.
It was fantastic to see a nice handwritten message about the services provided by your Engineer. Very impressive. Please keep up the sterling work and hopefully you will receive many more accolades. This is excellent. Keep up the good work.
I would like to express my thoughts on the exceptional service and support provided by your Engineers.
Recently, I was facing a critical issue where the user profile was not accessible. Your engineers checked the issue, further guided the way out on data recovery, and helped with the much-needed ticket raising support.
With their help, I was able to recover the needed backup, close my installation, and rejoin the customer delivery within 48 hours.
Thanks to your Engineer for his great support. Although this is only the second thank you email from the user, I have received numerous verbal good feedback from other users as well, and he has done an excellent job. Thank you.
Thanks to your Engineer for his great support! I am sure there are many more to come, considering the calibre and effort that he puts in at work. I really appreciate it!
I would like to express my gratitude to the local IT support in the Budapest office, as they are an essential part of operations. Your Engineers are super useful and have a holistic understanding of all the processes. They are so much more useful than the chat or the phone support and gave their full support whenever I asked for their help and made sure to guide me to the right team. Their creative problem-solving skills should be an example to other employees. Thank you!
Thanks to your Engineer for the quick and amazing IT Support. Really appreciate!
Kudos for another quarter of consistent success!
You have managed to successfully fulfil the Scheduled and Dispatch visits for Q3 2023.
Special credit goes to your SDM, who took over the operations at a very crucial time, and still managed a quick turnaround. I would like to recognise Total IT Global’s Service Desk Team for playing a major role. Let’s keep up the rigour in the following quarters.
