Heavy investment in storage, security and management of IT devices, increased costs
Round-the-clock availability was a challenge
Untracked electronic supplies, leading to lost or unaccounted for SKUs, that caused gaps in inventory management
Growing demand for flexibility and social distancing norms increased complexities
Manual intervention increased TAT for replacement of IT devices
We employ our expertise to address business challenges
Installation of an Xperian Terminus provided secure storage of IT devices and peripherals and dispensed them on demand, with 24×7 accessibility for employees, reducing dependency, increasing flexibility and enhancing user experience.
Total IT Global’s 100+ warehouses acted as feeders for onsite storage and management, eliminating the need for upfront investment in warehousing and storage by clients.
Video calling feature disposed of the need for personal visits, thus reducing operating cost and increasing user satisfaction.
Remote management through a portal and seamless integration with leading ITSM tools like ServiceNow, enabled automation, digital reporting and analytics that reduced TAT, thus boosting productivity, predictability, and efficient IT asset inventory management.
Discover the full benefits our services offer your enterprise
Contact us now, our experienced professionals are ready to assist you
