Total IT Global's
Third Party Maintenance (TPM) Service
Get Better Support,
Reduce Costs by up to 40%
Total IT Global’s Third-Party Maintenance (TPM) solutions offer a strategic alternative to traditional OEM support, providing better control over your data center equipment lifecycle.We help you avoid restrictive OEM upgrade paths, costly maintenance contracts, and vendor lock-in. This strategic alternative delivers substantial cost savings, flexible SLAs, multi-vendor support, ensures high-quality service, and promotes sustainability by extending product life.
TPM, the Strategic Alternative to
overcoming OEM Limitations
Enterprises face increasing pressure to optimise IT budgets while maintaining high performance and reliability. However, OEM support contracts often present significant limitations, leading to inefficiency and complexity:
Exorbitant & Unpredictable Costs
OEM contracts are excessively expensive, forcing premature and unnecessary upgrades as hardware ages.
Rigidity & Limited Flexibility
OEM support models are rigid, with fixed terms and less adaptable service options that fail to align with evolving business needs.
End-of-Life (EOL) Pressure
OEMs push for equipment refresh, even when existing hardware meets performance needs, leading to unnecessary capital expenditure.
Fragmented Support & Governance Nightmares
Managing multiple OEM contracts for diverse data center environments is complex, time-consuming, and creates a governance nightmare with disparate SLAs across various countries.
Lack of Agility & Global Coverage
Slow response times or limited global coverage from some OEMs severely hinder operations and impact business continuity.
The Strategic Alternative
Our TPM solution directly addresses and mitigates all these challenges, offering a alternative for your data center maintenance needs.
We support your Data Center needs
Our solutions are meticulously designed to address the core challenges of data center maintenance, providing:
Significant Cost Savings
Reduce maintenance expenditures by 40-70% compared to OEM contracts, freeing up substantial capital for strategic initiatives.
Extended Hardware Lifespan
Proactively maintain and repair equipment beyond OEM end-of-life dates, maximising existing investments and deferring costly refreshes.
Flexibe & Customised SLAs
Benefit from tailored SLAs, flexible contract terms, and customised support models precisely designed to fit your unique operational needs.
Global Support
A single point of contact for diverse hardware from multiple vendors, supported by a robust global network of engineers and parts.
Rapid Response & Resolution
Achieve faster incident response and resolution times, minimising downtime for critical systems and ensuring business continuity.
Vendor-Agnostic Expertise
Leverage our comprehensive support for a wide range of leading OEM hardware, ensuring seamless and integrated coverage for your mixed data center environment
Multi-vendor Support & Maintenance
Our expertise spans a vast array of data center hardware and manufacturers
Frequently Asked Questions (FAQs)
Find answers to common questions regarding our Third-Party Maintenance Service
How do TPM services compare in quality to OEM support?
Total IT Global’s TPM services are designed to meet or exceed the quality of OEM support, often with greater flexibility and cost efficiency. We utilise certified field engineers, a robust global spare parts logistics network, and adhere to strict SLAs to ensure high-quality service and rapid resolution for your critical infrastructure.
What kind of cost savings can I expect with Total IT Global's TPM?
Many organisations realise significant cost savings with TPM, often up to 40% compared to typical OEM support contracts. These savings free up substantial capital that can be redirected towards strategic IT initiatives, innovation, or other critical business investments.
Take control of your data center budget and performance today
Discover how Total IT Global’s Third-Party Maintenance can deliver significant savings, extended hardware life, and unparalleled flexibility for your enterprise
