The increasing demand for smart workplaces and contactless service in a post-COVID world, has thrown up new challenges. Moreover, the need for quick and personalised service is often associated with higher cost. Fortunately, there is a solution – Total IT Global’s Xperian range of products.
These versatile products not only optimise workflows through automation, but also enhance User Experience to deliver measurable ROI. Their functional design, combined with highly customisable interfaces, lend superior adaptability and support multiple business needs that enable enterprises to scale. Choose from multiple products of this leading edge, technology solution, along with integrated maintenance and support service, to create a unique experience for your users.
Break-fix support now becomes easier than ever. No waiting, no downtime. With immediate availability of substitutes and remote takeover capability, along with Video Chat, KVM and Locker facility, all in one.
Video enabled Service Desk and Remote Desktop Support offer quick resolution and personalised support for IT related issues and needs.
24/7 support to your employees enhances employee productivity & satisfaction.
Reduce employee wait time and eliminate unnecessary ordering processes to enhance User Experience. Provide a scalable distribution method for small/remote offices without staffing a dedicated IT department.
Minimise downtime and maximise productivity by automating storage and tracking of IT devices and peripherals in a secure manner. A highly customisable solution, the Xperian Securebox optimises the entire chain of ticket resolution, delivering an enhanced User Experience.
Avoid waiting time for technician to pickup defective devices onsite, or assign a loaner. Get a substitute and minimised downtime, increase productivity.
Improve process efficiencies and operations by automating IT support functions to reduce IT staffing costs.
Can be made-to-order to fit specific needs of the enterprise, besides installation of standalone lockers in custom sizes.
Contact us now, our experienced professionals are ready to assist you
