In the current day and age, the rapidly evolving business requirements of high growth organizations not only demand high certainty and reliability, but also maximum value per dollar spent. However, with OEM support contracts, apart from exorbitant costs, rigidity and lack of flexibility can be a major downside. In addition, managing multiple OEMs for different brands of equipment can be a governance nightmare especially with different SLAs across multiple countries.
Total IT Global provides its customers with the convenience of having ONE service provider, to simplify their IT support across multiple platforms and OEMs. As a pure vendor agnostic Global IT Solution Provider, we streamline multiple contracts and SLA’s into ONE, and work closely with our customers to reduce their IT spend substantially (Upto 40%) via a cost-effective third-party maintenance model.