Total IT Global

Global airline catering company delivers seamless experience using our Professional Services


Site Migration – Professional Services

No. of Sites


No. of Devices

500+ Per Site

About the Client

Global leader in airline catering, onboard retail & hospitality products & services.


  • Enhanced Background Verification (BGV) requirement such as criminal records, police clearance etc.
  • Bi-lingual resources proved difficulty.
  • Poor network connectivity.
  • Dependency on third-party vendors and delay in hardware delivery.

Solution & Visible Results

  • Resources were deployed as per the requirement (bi-lingual and enhanced background verification cleared), and reports were created for stock validation and inventory management.
  • Standard procedures and reporting across all the sites, reduced redundancies and improved efficiencies, delivering a seamless User Experience.
  • Client was able to adhere to all regulatory compliances, as well as achieve a seamless transition, while retaining in-house knowledge.
  • EUC & network devices were installed and configured, with connectivity check, and autopilot was deployed for imaging requirements.