Home > Success Stories > Apparel and accessories company enhanced ROI and optimised operations across 5 countries with our secure and scalable Warehouse as a Service (WHaaS) solution
Apparel and accessories company enhanced ROI and optimised operations across 5 countries with our secure and scalable Warehouse as a Service (WHaaS) solution
Scope
Centralised IT asset storage, handling and management using Warehouse as a Service (WHaaS) and Onsite Support
Risk of supply chain disruptions, as was experienced during COVID-19 pandemic.
Unavailability of safe and secure inventory storage space for IT assets received on ad-hoc basis.
Greenfield office setup aligning multiple tracks simultaneously, from server room to EUC requirement, as per planned date.
Limited in-house knowledge to customise user profiles with 100+ applications on end-user devices and individual login creation.
Recruitment of bi-lingual resources, and limitation of flexibility and scalability to enhance customer experience.
Solution & Visible Results
Centralised IT asset storage and shipment facilities were set up in 11 locations, across 5 countries by establishing warehouses. A comprehensive security plan was devised to focus on surveillance and safety of the client’s IT assets, including biometric entry, CCTV, and fire protection.
Adequate infrastructure was provided for short-term storage needs, resulting in smooth deployment of IT assets, optimised operations, and enhanced return on investment.
Accurate planning, communication, and reporting improved IT asset handling and management, providing a seamless user experience.
266 user profiles customised with 100+ applications within committed SLAs and provided EUC and network skillset required for onsite support (Hands & Feet).
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