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Testimonials

We had approached Total IT Global for a specific project on hardware installation. Their expertise and professionalism were evident throughout the project as it was handled and delivered in a seamless manner, within timelines, even though we had to reschedule the installation a couple of times. The team was flexible and attuned to our requirements, having complete knowledge of the process, which accelerated the speed of delivery of the project.

Senior Specialist
Forbes Global 2000 company
December 2022

I would like to appreciate the excellent project management skills of Total IT Global, who could swiftly deploy the competent local resources at our project site, under challenging timelines.

Manager - Service Delivery
Fortune 500, Forbes Global 2000 and S&P 500 company
December 2022

I would like to highlight the good work done by Total IT Global's experts onsite, in Australia. Today is the last day of deployment, followed by another week of hyper care and they have covered almost all the work.

I would like to sincerely thank both of them for  all for the hard work, diligence and self-motivation, that made this project a success. A massive thank you to each one of you; it is always a pleasure to work alongside your brilliant team! We are very much optimistic to associate again for another project.

Manager – Projects
Forbes Global 2000 company
December 2022

The valuable service delivery by Total IT Global’s team, especially Mark, for getting all profiles lined up in the stipulated timeframe, is highly admirable!

Program Director
Leading technology consulting company
December 2022

I would like to appreciate Srinivas for his cordial coordination and project management skills. He aligned all resources in a timely manner and addressed all change requirements, swiftly. The professionalism and value addition of these resources to our sites is truly appreciated.

Senior Manager - Projects
Forbes Global 2000 company
December 2022

I am really impressed by the quality of services that we have received from Total IT Global’s experts. We appreciate their hard work and positive attitude that is geared to deliver customer delight.

Desktop Support Lead-EMEA
Multinational IT services and consulting company
November 2022

I would like to express my appreciation for Adarsh and Nishanth for their agile approach in arranging support for our projects in Melbourne and Sydney. The sincerity and commitment of all the experts involved, is commendable.

Regional Manager
Forbes Global 2000 company
November 2022

We truly appreciate the value extended by Nishant and Ajay to our project. Thanks to the valuable contribution of the team, we have immense trust in Total IT Global as a valuable enabler for our services. We look forward to expanding our business with Total IT Global.

Regional Service Manager – Japan
Forbes Global 2000 company
November 2022

We are all praise for the engineers Sameer and Theavan who understood the assignment and ensured its success with their commitment and efforts. The deployment was well co-ordinated and the team's on-time availability and drive was the key to the program's success.

Manager - Operations
Forbes Global 2000 company
November 2022

Total IT Global team's professionalism and dedication is truly amazing. Here I want to appreciate and highlight the amazing work done by the team in the Deskside support (DSS) services. The endless hours and ability to go the extra mile have resulted in superior performance. While the pending tickets are down to 60 from 176, client escalations have come down drastically, and the numbers have been consistent for the last 4 weeks, displaying the agility and sustainability. Good work, team!

Manager - Service Delivery
Forbes Global 2000 company
October 2022

This project with Total IT Global has been one roller-coaster ride. Right from the beginning there was not only a huge backlog, but also many other challenges to be addressed. Ever since Subramanian came onboard as the SDM for Desk side support (DSS) services, everything came under control. His determination to face those challenges and willingness to overcome them was commendable and we hope that he retains this spirit!

Manager - Service Delivery
Forbes Global 2000 company
October 2022

It was a wonderful experience working with Srinivas. We saw how invested he was in TPC (Third Party Contract) management and the extra effort he put in, to ensure deliverables are met in time. His presentation on the weekly tracker data each day, along with his inputs were key in driving vendor contracts. Thus, we could count on him to treat all tasks with importance, while also recognising the value of prioritising. This has enabled us to uphold our customer service agreements, while ensuring daily operations continue to function uninterrupted. We admire his dedication and would like to thank him for all his support and hardwork and wish him success.

Manager - Projects
Forbes Global 2000 company
October 2022

We had approached Total IT Global for a specific project, with challenging timelines, complex criminal record check, and comprehensive onboarding activity. With its sustained efforts, Total IT Global made it possible for most of our sites. Total IT Global’s transition team, especially, Amit did an excellent job of shortlisting experts as per our key requirements and making the onboarding a smooth process with his easy approachability. We are very much optimistic to continue with the same quality of work with the Delivery team as well.

Regional Lead
Multinational IT services and consulting company
October 2022

I would like to appreciate the swift service provided by Anapurna. Her prompt addressal of our dispatch requests, made the User Experience seamless. The quality of her service delivery reinforces her commitment to build a long term and sustainable relationship, which is reflected throughout the delivery process. Consistency is the key. Keep up the good work!

Manager - Regional Operations
Forbes Global 2000 company
September 2022

We want to appreciate the excellent work delivery and project management skills of Total IT Global for this project led by Supreet. The team and he, are always on top of all concerns and easily accessible to discuss any issues. Supreet goes the extra mile in managing critical imaging issues, that can cause abrupt interruptions in our workflows. Considering the complexity of the project being spread across wide geographies (China, India, Hongkong, US), the coordination with all concerned teams, is seamless. A word of appreciation also for Anjali, for her cohesive work approach. Her role in project coordination is commendable.

Head - Account Delivery
Forbes Global 2000 company
September 2022

We are extremely happy to have Fazal supporting all our IT service needs. He did a tremendous job in coordinating with offshore teams, especially as a backfill, at a very short notice. His commitment and that of the entire team at Total IT Global is commendable.

Technical Consultant
Fortune 500, Forbes Global 2000 and S&P 500 company
July, 2021

This is an appreciation for Mark's responsiveness and commitment! Despite the complexity of the project, Mark stayed with us on the entire CE+ journey, tirelessly achieving the goal of fixing 700+ machines, in 3 months all the while managing onsite and remote support fixes too.

Technical Consultant
Forbes Global 2000 company
June, 2021

We utilised Total IT Global’s IT asset disposition services and were really happy with the end-to-end management of the project by their team. They have been a trusted partner for us on this project and we value their technical expertise. The team ensured safe and secure hardware disposal, with utmost confidentiality for our company’s data and information, and I would highly recommend their services.

Head - Regional Delivery
Forbes Global 2000 company
May, 2022

We would like to appreciate the way Ajay and Nishant have handled our project and helped us meet the ETAs against ‘changes’ & ‘break-fix’ incidents, specifically in the Asian and Australian market. Their efforts of demonstrating ownership and undertaking pragmatic approach is well appreciated.

Manager - Regional Service Delivery
Fortune 500, Forbes Global 2000 and S&P 500 company
May, 2022

I would like to appreciate Total IT Global for always delivering with utmost confidence and taking care of all the co-ordination in dispatches. The engineers are dedicated and deliver value at par excellence.

Technical Consultant
Forbes Global 2000 company
Nov, 2021

The way Jas been handling the users at Taipei site showed resilience, experience, knowledge and critical thinking. She always walks the extra mile for every task resolution. Great work! Customer echoes this and we feel that she is among the best we have onboarded recently.

Head - Regional Service
Forbes Global 2000 company
July, 2022

We needed to move to a new office in Singapore. I would like to give special recognition to Zuhri and Mohammad (Extranet) as trustworthy, highly skilled and experienced team members to have performed the solution-oriented process with highest quality and exceptional response time. Throughout this time, the Total IT Global team was courteous, prompt, professional and solution oriented.

Associate Director
Forbes Global 2000 company
July, 2022