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SUCCESS STORY
Site Migration – Professional Services

Scope

Site Migration – Professional Services

Number of sites

10+

Number of devices

500+ per site
About the Client
Global leader in airline catering, onboard retail
& hospitality products & services.

Challenges

•    Enhanced Background Verification (BGV) requirement such as criminal records, police clearance etc.

•    Bilingual resources proved difficulty.

•    Poor network connectivity.

•    Dependency on third-party vendors and delay in hardware delivery.

Solution Offered

•    Resources deployed as per the requirement
      (bi-lingual and enhanced BGV cleared).

•    Created reports for stock validation & inventory
      management.

•    Installed and configured EUC & network devices
      and devices with connectivity check.

•    Autopilot deployed for imaging requirements.

female staff interacting with passenger

Visible Results

•    Standard procedures and reporting across all the sites, reduced redundancies and improved efficiencies,
      delivering a seamless user experience.

•    Client was able to adhere to all regulatory compliances, as well as achieve a seamless transition,
        while retaining in-house knowledge
.

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