Global toy company with leading catalogs and franchises.
Challenges
Achieving cost effectiveness was the key focus for overall project delivery, along with tight deadlines. Moreover, resource replacement plans had to be created with adequate risk control.
Multiple branch sites, with 1000+ users, required dispatch support services nearest to one of the key FTE sites in the APAC region.
Migration of EUC devices for the new offices in APAC region had to be met with agility, to meet committed timelines.
Solution & Visible Results
Total IT Global’s expansive presence and experience in the APAC region, catalysed the swift deployment of resources, leading to cost and operational efficiencies.
Hiring of incumbent resources with the required skillset, led to savings of USD 25k which would otherwise have been spent on transition/Knowledge Transfer charges.
A hub-and-spoke model was created which enabled branch dispatch sites to be catered to, through the FTE site in APAC, which increased agility.
Timely completion of migration for new offices, with quick workspace set up led to superior User Experience and led to a smooth transition in stringent timelines.
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