SUCCESS STORY Global airline catering company delivers seamless experience using our Professional Services
About the Client
Global leader in airline catering, onboard retail
& hospitality products & services.
Scope
Site Migration – Professional Services
Number of Sites
10+
Number of Devices
500+ Per Site
Challenges
• Enhanced Background Verification (BGV) requirement such as criminal records, police clearance etc.
• Bilingual resources proved difficulty.
• Poor network connectivity.
• Dependency on third-party vendors and delay in hardware delivery.
Solution & Visible Results
Resources were deployed as per the requirement (bi-lingual and enhanced background verification cleared), and reports were created for stock validation and inventory management.
Standard procedures and reporting across all the sites, reduced redundancies and improved efficiencies, delivering a seamless User Experience.
Client was able to adhere to all regulatory compliances, as well as achieve a seamless transition, while retaining in-house knowledge.
EUC & network devices were installed and configured, with connectivity check, and autopilot was deployed for imaging requirements.
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