Total IT Global

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hear from our clients

I received my new laptop from your Engineer today. She configured the device within a very short time, without any problems, and installed all the necessary tools. She works very calmly and professionally. We are very pleased to have a new colleague with such a friendly, open, and professional approach. Many thanks for the great service. All my colleagues who have been in touch with her have told me the same. 

I want to inform Total IT Global that we had a very important event last night. It was a success! Thanks to your Engineers, for being there for the test runs and meetings and providing great service to the business development team. Well done.

I would really like to appreciate your Engineer for the weekend support. The image testing wouldn’t have been successful without his extended support. His great work and professionalism will take him to great heights in his career. Keep up the good work!

I really thank you for the quality of service provided by you in the last 2 years. I sincerely appreciate your efficient and gracious customer service, your attention to detail, and the accountability you have demonstrated for completion of deliverables.

I would like to take a moment to acknowledge your Engineer’s exemplary support in arranging a spare laptop this week. Not only was he very prompt in his support, but he also left no stone unturned to ensure the spare laptop was in good working condition. He also figured out the best battery, charger, and other necessary components. Thank you so much, and do keep up the good work you are doing.

Your Engineer has received very positive feedback. He is a CHAMP!

I just want to give excellent feedback for your Engineer.

We had asked him to document all the connections to the unmanaged devices which were connected to 3 racks.

He is very good and has created a beautiful spreadsheet with all the details, besides receiving very good feedback from the onsite project manager, too.

I also want to thank the SDM for her timely response and support. She arranged a good resource as per our ask which helped us to complete the task properly. She is prompt and always available to take a call and help us.

A massive thanks to your Engineer for displaying great work, and I really appreciate his support during out-of-office hours.

It was fantastic to see a nice handwritten message about the services provided by your Engineer. Very impressive. Please keep up the sterling work and hopefully you will receive many more accolades. This is excellent. Keep up the good work.

I would like to express my thoughts on the exceptional service and support provided by your Engineers.

Recently, I was facing a critical issue where the user profile was not accessible. Your engineers checked the issue, further guided the way out on data recovery, and helped with the much-needed ticket raising support.

With their help, I was able to recover the needed backup, close my installation, and rejoin the customer delivery within 48 hours.

Thanks to your Engineer for his great support. Although this is only the second thank you email from the user, I have received numerous verbal good feedback from other users as well, and he has done an excellent job. Thank you.

Thanks to your Engineer for his great support! I am sure there are many more to come, considering the calibre and effort that he puts in at work. I really appreciate it!