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CASE STUDY
Site Migration – Professional Services

Scope

Site Migration – Professional Services

Number of sites

10+

Number of devices

500+ per site
About the Client
Global leader in airline catering, retail–on board &
hospitality products & services.

Challenges :

•    Poor network connectivity.

•    Enhanced Background Verification (BGV) requirement such as criminal records, police clearance etc.

•    Requirement for bi-lingual resources.

•    Dependency on third-party vendors and delay in hardware delivery.

Solution Offered :

•    Resources deployed as per the requirement
      (bi-lingual and enhanced BGV cleared).

•    Created reports for stock validation & inventory
      management.

•    Conducted connectivity check.

•    Installed & configured network devices and EUC devices.

•    Autopilot deployed for imaging requirements.

female staff interacting with passenger

Visible Results :

•    Seamless user experience supported with standard procedures and reporting across all the sites, thus resulting in
      reducing redundancies and improving efficiency.

•    Client was able to adhere to the regulatory compliances as well as achieve a seamless transition, while retaining
      in-house knowledge.