Senior SNOW Developer

Location: India

Job Purpose

The incumbent is responsible for the design, develop, and maintain custom code for all ServiceNow modules, attend senior management-level meetings to obtain business requirements, offer solutions, and market the tool capabilities.

Duties and Responsibilities

  • Responsible for strong project management rigors such as developing design specifications, architectural diagrams, use case scenarios/tests, project charters, ROMs, WBS Schedules, Project plans, CONOPS, RTMs, risk logs, training materials and other design documents.
  • Attend senior management-level meetings to obtain business requirements, offer solutions, and market the tool capabilities
  • To create business applications and customizations on the ServiceNow platform to automate and increase business processes efficiencies
  • Responsible for working with clients to integrate ServiceNow with clients Service management tools and will serve as the lead for all development projects
  • Design, develop, and maintain custom code for all ServiceNow modules
  • Analyses user requirements and current procedures in order to design and develop new automated process workflows within the ServiceNow environment
  • Owns oversight for all internal development activities to ensure best practices are being followed
  • Conduct in-person and virtual training sessions for stakeholders as appropriate
  • Provide expertise on all technical questions related to development on SNOW
  • Develops the technical solutions, implements them and performs the component integration tests

Qualifications

  • Bachelor’s degree in IT/ Engineering/MBA or other management qualification from reputed institutes.
  • ServiceNow certified & ITIL V3 Certified

Experience Required

  • 6– 10 (5 years relevant) years of experience in SNOW.

Skills and Abilities

  • Handling international customers skill is a must
  • Leadership qualities and prompt in reporting
  • Excellent in spoken English and presentable.
  • Must be MS Excel and Power Point Expert: Excellent skills required.

Competencies

  • Integrity and sincerity
  • Accountability
  • Excellent communication
  • Think & Act smart
  • Proactive: Takes initiative
  • Out of box thinker
  • Assertiveness
  • Attention to detail
  • Leadership skills
  • Team leader / Ability to build high performing teams
  • Building Partnerships
  • Building trust
  • Customer Focus
  • Decision making
  • Managing Conflict
  • Resourcefulness
  • Team work & Collaboration
  • Business acumen
  • Mentoring & Coaching
  • People management

  •