Sr. Account Sales Manager

Duties and Responsibilities

• Client Relationship Management: Penetrating the given account & continue to engage and spread awareness via regularly meeting the client stakeholders with or without Superior and enhance the engagement further. Building and maintaining strong, long- lasting customer relationships
• Market Intel: Collect Intelligence on the customer deals, company, market, competitors & industry
• Account Management: Smooth & Timely Delivery of all requirements (deal/report/escalations/minutes/meeting) to customer and manages Customer Satisfaction.
• Sales Process Management: Lead Generation, Opportunity Generation, tracking all opportunities from requirement gathering, summarising, clarifying queries, quote validation, approval & finalisation, timely submission & follow up on closure
• Track Contract signing, PO receipt & overdue collections etc.
• Account Mapping: Prepare account map & org chart for client company & department as per decision making power & continue to update it
• Submit Periodic Report: Submit Weekly Reports & Dashboard: Sales(Quota Achievement/Pipelines/POA) & Overdue Payments and Collection
• Works alongside sales leaders in closing sales by building rapport with potential account; explaining product and service capabilities; overcoming objections; preparing contracts.
• Contributes information to market strategy by monitoring competitive products and reactions from contacts/leads in the prescribed account
• Operating as the lead point of contact for any and all matters specific to assigned account
• Liaise with cross-functional internal teams (including Regional heads, Sales support & Marketing ) to improve the entire sales process.
• This position may require occasional travel
• Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors in the respective account
• Collaborate with sales team to identify and grow opportunities within the account
• Maintain & update all data logs in CRM on Realtime basis