Senior Manager – Business HR

Location: India

Job Purpose
The incumbent will be responsible for hiring and onboarding of recruitment agencies across global with viable commercials. Reviewing and strategising various SOWs, contracts, offer, promotion and transfer letters in collaboration with the legal and compliance department.  

Duties and Responsibilities

  • Recruitment through online portals globally as per the business requirements
  • Identification, evaluation and onboarding of recruitment agencies and payroll agencies across the globe with viable commercials
  • Write SOWs / Contracts / offer letters / promotions, transfers, and new hires in collaboration with Service delivery management
  • Salary negotiations as per the budget or business requirements and ensuring appropriate compensation break up complying local laws
  • Ensure timely employee background verifications through third parties
  • Ensure inductions and ensure necessary trainings of onboarded employees
  • Conduct Supplier/Partner audits and document verifications while on boarding suppliers/partners/contractors etc.
  • Ensure smooth implementation of organisation policy & procedures
  • Ensure regulatory compliance with legal requirements pertinent to the day-to-day management of employees; collaborate with the legal and compliance department where ever required
  • Carry out contract negotiations with suppliers / contractors wherever required
  • Conduct at least monthly meeting/interaction with employees
  • Ensuring smooth employee exit process and completion of Full and Final Settlement.
  • Conduct employee engagement activities at planned intervals as per process
  • Ensure climate survey to assess employee satisfaction
  • Conducts investigations as per the policy when employee complaints or concerns are brought forth. Handle employee grievances
  • Hiring and retain the best talent of the team members via performance management and career planning.
  • Ensure continuity of the business by having a succession plan with in Team
  • Training and development of team members to meet the continuous demand of delivery unit and business.
  • Managing the team within the team and drive the achievement of their agreed goals and KPI.
  • To ensure the continuous growth of team members in-order to achieve employee satisfaction


  • Bachelor’s/Master’s degree in HR from reputed institutes

Experience Required

  • 8 years of experience in HR Technologies, Contract Management and Employer-Employee Legal out of which 6 years of relevant experience

Skills and Abilities

  • Commercial understanding
  • Legal, HR & Finance view point – Must skill
  • Expert in understanding supplier/vendor/partner’s SOWs, SLA, Penalties
  • Well versed with APAC, UK and EMEA and US HR compliances
  • Understanding of ARP/TUPE – Must skill
  • Excellent in communication skills
  • Well versed with Microsoft office


  • Integrity & Sincerity
  • Accountability
  • Excellent Communication skills
  • Think & Act Smart
  • Ability to Influence/ Convince
  • Flexibility
  • Attention to detail
  • Team leader/ Ability to build high performing team
  • Building partnerships
  • Building trust
  • Perseverance
  • Customer focus
  • Interpersonal skills
  • Managing conflict
  • Negotiation
  • Organisational Awareness
  • Problem Analysis and Solving/ Analytical
  • Teamwork and Collaboration
  • Logical & Methodical / Process orientation
  • Calmness/Pressure Bearing
  • Capability to work in global environment
  • Coaching & Mentoring