Leading, integrated IT solutions provider, Total IT Global, announced today, that it has been awarded the Malaysia International Business Award and Malaysia Technology Excellence Award, both hosted by the Singapore Business Review. The Singapore Business Review connects with C-suite Executives, Senior Management and Decision Makers and these awards hosted by them, are a definitive recognition of exceptional enterprises.
Now in its fourth year, the Malaysia International Business Award recognises the most outstanding initiatives of international firms in Malaysia, while the Malaysia Technology Excellence Award, also in its fourth year, awards exceptional companies who are riding the disruption wave and leading the digital and technological revolution in their respective industries. The expert panel for both these awards included Senior Executives from Deloitte, EY, KPMG, RSM Malaysia, and BDO Malaysia.
Total IT Global was recognised for its unique digital intervention – the Field Service Management (FSM) tool. The application proved to be highly flexible in its ability to integrate with best-in-class ITSM tools, during its testing phase, thus creating seamless workflows and enabling optimisation of daily tasks. This tool is set to increase efficiencies exponentially and provide an exceptional experience for clients in the near future.
“Total IT Global is extremely proud to be recognised by the esteemed panel. The FSM tool for which we have been awarded is slated to increase transparency with our clients and add value in every dimension of their enterprise, whether it is enhanced productivity, better business intelligence or increased predictability. These awards celebrate exceptional products and services, and we are grateful and honored to be in hallowed company.”, said Akhil Gupta, Chief Executive Officer, Total IT Global.
“The FSM tool is slated to increase transparency with our clients and add value in every dimension of their enterprise, whether it is enhanced productivity, better business intelligence or increased predictability. The integration of the FSM tool with ServiceNow enables accurate & real-time reporting with efficiency and certainty. The tool has offline data availability and remote sync features that help engineers with instant knowledge reference in disconnected mode. Our commitment to clients is what keeps us going and I would like to thank our teams for their exceptional collaborative efforts in introducing this innovative digital intervention..”, said Pratheep Kumar, Chief Operating Officer, Total IT Global.
“Technological innovation and digitised solutions have become fundamental to the growth journey of every enterprise. Total IT Global’s innovative solutions and focus on customer success, help deliver business value to our clients through such solutions, and we are proud to be part of their transformation journeys. We are honoured to have our solutions recognised by the Singapore Business Review, with an incredible two awards.”, said PR Rajesh, Chief Growth Officer, Total IT Global.
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Know more about the intervention and its impact, in this interview with our Chief Growth Officer, PR Rajesh Kumar
Know more about our Awards & Recognition
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